![]() ![]() During this time you will not be able to access your account. If in this period of time, you require your account history or details, you will need to contact our customer support team.Īpplying a Take a Break period on the account allows you to take a short break from gameplay. Please bear in mind, whilst your self-exclusion is active, you will have no access to the Luckyland Slots platform, this includes marketing emails, news, and updates. ![]() We will notify you by email once we have actioned your self-exclusion request. A 7-day cooling period will be applied before the account is reactivated. IMPORTANT: A request to revoke an indefinite self-exclusion will only be possible once a minimum of 6 months have passed. It is important to note, should you wish to reactivate your account after an indefinite self-exclusion has been applied, you will need to contact our customer support team through the following form: Request support You will need to select the available time period options which are 6 months, 1 year, 3 years, 5 years, and Indefinite. ![]() During this period you will not be able to access your account. This responsible social gameplay tool allows you to suspend your account for a longer time period. If you want to close your account, there are a couple of options that you can select from depending on what best suits your needs which you may access through the Responsible Social Gameplay contact form: ![]()
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